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Transport Authority Decries Abuse of Commuter's Rights to Disembark Vehicle

The Transport Authority is decrying the blatant abuse of passenger rights as highlighted by a recent video circulated on social media and is warning offending operators that its operations teams will be exercising a zero tolerance approach to such incidents. The Authority uses this medium to express its deepest concern for the obvious distress suffered by the female passenger, whose rights, as a commuter were clearly infringed, since every passenger has a right to freely embark and disembark a motor vehicle at any convenient point. The Authority also publicly condemns the unsympathetic behaviour of the driver of the motor vehicle, who disregarded his responsibility to ensure that passengers are transported in a safe, secure and comfortable manner. Having become aware of the incident, the Authority commenced extensive efforts to contact the distressed passenger or other persons who may have witnessed the incident. A public plea was made on radio by the General Manager, Operations of the Transport Authority requesting that contact be made. Further, the Authority has intensified its monitoring and regulating of Public Passenger Vehicles, through the use of technology. As a part of this thrust, the Authority has added two applications to its monitoring system; WhatsApp and the Drive Safe Jamaica App, which are both fully functional and in use by the commuting public. Videos and pictures of infractions being committed by operators of Public Passenger Vehicles may be uploaded to the Transport Authority’s WhatsApp number, (876) 551-8196 or to the Drive Safe Jamaica App, which can be downloaded in Google Play Store. The Authority encourages the public to fully utilize these applications to report the various infractions that may be committed by PPV operators, so that the appropriate sanctions under the Transport Authority’s Suspension and Revocation Policy can be applied. Additionally, the Authority is encouraging members of the commuting public to choose only legal Public Passenger Vehicles as their mode of transportation.

Transport Authority PPV Operators Children Tablet Drive

The Transport Authority through its Corporate Social Responsibility Programme will be issuing approximately 30 tablets to children of Public Passenger Vehicles (PPV), ages 7 to 12 years.  This initiative is in support of the “Government Tablet in School Programme” which is geared at digitally empowering children, providing them with the necessary tools to function in the online teaching and learning environment.  Qualified PPV operators are invited to complete the attached application form and submit it along with the essay to Miss Trudy Ann Myers at [email protected] by Wednesday, August 31, 2022.     To Qualify the owner/operator: Must be the holder of a valid road licence which expires 2023 and beyond or a valid badge which expires 2023 and beyond Must present a valid transport authority driver/conductor badgeThe child must submit with the application form a 100 words essay to say why he/she should receive the tablet  Please note it is one (1) tablet per child of PPV owner/operator/household.Download Application Form Here

ADJUSTED OFFICE HOURS

                        The Transport Authority advise the public of its adjusted office hours for the Licensing period 2022. REGIONS ADJUSTED OFFICE HOURS SOUTHERN REGIONAL OFFICE Shop # 48, Caledonia Court Plaza,                   29 - 31 Caledonia Road Mandeville, Manchester Mobile Office Services       7:00 a.m.  – 5:00 p.m.     4:00 p.m. – 6:00 p.m. SATELLITE OFFICE & POUND FACILITY Swansea District, Clarendon    7:00 a.m.- 5:00 p.m. WESTERN REGIONAL OFFICE Unit U, Sagicor Complex, Montego Bay Freeport, St. James       7:00 a.m. – 5:00 p.m. SAVANNA-LA-MAR SATELLITE OFFICE Shop 19, Dunbar Mall, Savanna-la-Mar, Westmoreland  8:00 a.m. – 4:00 p.m. NORTHERN REGIONAL OFFICE Tower Isle, St. Mary  7:00 a.m. – 3:00 p.m. PORTLAND SATELLITE OFFICE St. Margaret’s Bay, Portland  7:00 a.m. – 3: 00 p.m.       CORPORATE OFFICE 119 Maxfield Avenue, Kingston 10 Senior Citizens Online Application Express Services 107 Maxfield Avenue, Kingston 10 New Facilities Call Center & Customer Service          7:30 a.m.  -3:00 p.m.    

EXPRESS AND COURIER SERVICES

Recent Notices

TA Introduces Courier Services for Road Licences Collection

Great News! Receiving your Commercial Carriers or PPV Licence(s) is Easy and Convenient with our Courier Service Facilities provided by TARA Courier Services!HERE'S WHAT YOU NEED TO KNOW: Delivery  Originating From To Delivery Locations in Cost To an Address To a designated person (ID required) 119 and 107  Maxfield Avenue, Kingston 10 Kingston & St Andrew $650 $920 Any Regional Office To any location outside Kingston& St Andrew $950 $1,150 ***Cash On Delivery Avoid the Rush! Request delivery by contacting us at [email protected].*Conditions Apply

TRANSPORT AUTHORITY SUSPENDS LATE FEES FOR RENEWAL APPLICATIONS FOR FOURTEEN DAYS

The Transport Authority is suspending the implementation of late fees for renewal of public passenger vehicle (PPV) road licences and commercial carriers for fourteen days until April 14, 2020.The suspension follows a directive from the Minister of Transport and Mining, Hon. Robert Montague to delay the implementation of the late fees in light of current health concerns surrounding the COVID -19 Virus. Minister Montague says operators of public passenger vehicles and commercial carriers are being provided the additional days to re-licence their vehicles without the usual penalty in order to ease the pressure of these operators as they provide the essential service of public transportation to the nations’ people during this challenging period. All owners/operators of Public Passenger Vehicle (PPV) and Commercial Carriers will therefore be required to pay late fees of $10,000.00 for the renewal applications submitted on April 15, 2020 and beyond.In the meantime, the Transport Authority is reminding licensees that they may utilize its Online Application portal at www.ta.org.jm to submit their applications once they have an active email account and a credit or visa debit card for payment. Customers using the Online Application portal can now submit PPV and also Commercial Carriers applications online and should contact the Transport Authority Call Centre at 1-888-991-5687 during the hours 8:30 a.m. to 4:00 p.m. daily for support in completing their applications.Contact:Petra-kene Williams, Manager, Corporate CommunicationsCell: 876-579-6097 / Tel: 876-936-0610

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